magicalliner.blogg.se - Aws pinpoint

#Aws pinpoint full
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Enable two-way SMS by clicking on the long-code of choice under the "SMS and voice" Settings and enabling the 2-way with the SNS topic defined.

Alternatively, you can simply reuse an existing project and phone number (aka long- or short-code).

Create the new Pinpoint project and request a new long-code (the phone number through which all of the interactions will take place).

#Aws pinpoint free

Make sure to edit manually first ! Setupīelow is a high-level how-to, but you should feel free to follow the more expanded version of the walk-through with screenshots Step 1: Pinpoint │ └── eventData.json <- Sample payload that mimics the SMS received from customer (from Pinpoint via SNS). │ └── package.json <- NodeJS dependencies and scripts │ └── Sample-AccountBot.json <- Sample Lex bot you can reuse for testing your flow for the fist time. ├── ExecutionRole.json <- Sample IAM policy (also part of the SAM template).

No extra configuration is required - you can start right out of the gate. This flow requires that you have an AWS Account with AWS Pinpoint project and access to Lex. Once first loop completes, the customer can continue this back-and-forth, just like they would with the chat-bot in Alexa or on a website. Lex uses the phone number to keep context of the conversation, sends response back, and Lambda sends that response over to the customer. A custom AWS Lambda function detects a new event and redirects information, specifically the originating phone number and message, to Lex. Upon an SMS request from the user, AWS Pinpoint publishes to AWS SNS queue.

#Aws pinpoint code

This sample code and flow is made available under Open Source - MIT No Attribution License (MIT-0).

Lex conversations can be easily stored and reused to enrich customer view.

Customer phone number context is standard, remains linked to the phone number, allowing for pause-resume/reuse off another application (eg.

Standard Lex security can be easily enabled for further security.

Standard Lex settings and capabilities are supported.

No need for a dedicated/separate chatbot.

No need for any other means of communication or installation of proprietary apps.

Note that we will be using a generic Lex bot, which means you can reuse the same bot for your other services as well, be it Web or, for example, Amazon Connect/IVR. Such a chatbot can help your customers schedule appointments, lookup latest account information, or most common solutions to their troubles.

With this approach you will be able to create an SMS-based chatbot using Amazon Lex and Amazon Pinpoint. Ltd.Use Amazon Web Services (AWS) Pinpoint, Lambda, and Lex to let your customers interact with (Lex) chat-bots via 2-way SMS.

#Aws pinpoint software

#Aws pinpoint full

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